No Show Information
September 24th, 2019 11:40 am
                       Effective Immediately Norfolk Public Transportation will be strictly adhearing to the 
                                         NO SHOW POLICY AS STATED IN PASSENGER HANDBOOK

A no show is defined as any instance in which a passenger does not keep their scheduled ride and fails to notify Norfolk Public Transportation at least 1 hour prior to scheduled pick-up time.  Upon arrival at the scheduled pick-up point, the transit driver will wait for the passenger for five minutes.  After five minutes, the driver will continue on his/her route and the ride will be marked as a “no show”.
It is the goal of Norfolk Public Transportation to provide timely service to our passengers.  “No shows” pose a unique problem for our service.  It is vital that each rider make their arrangements in a timely manner.  Abuse of the system, such as scheduling rides and repeatedly not taking them, will be dealt with on a case-by-case basis.
Three (3) “no shows” within a 30-day ti...
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August 9th, 2018 4:20 pm
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Scheduling Rides
August 1st, 2018 1:26 pm
Please call 24 hours in advance we are getting very busy so to get the time you need call at least 24 hours in advance sooner if you know you need to get to work or appointments!
School Rides
August 1st, 2018 1:17 pm
We are now accepting rides for school.  We take students to and from school, before and after school programs, day care and activities! We can set up a permanant schedule or as needed.  Please call 24 hours in advance.  Parents need to fill out an emergengy contact form.
Out of Town Trips
August 11th, 2017 9:13 am
We now take out of town trips to small communities up to 30 miles of Norfolk with advance notice!
Mission Statement
May 5th, 2017 1:06 pm
Our mission is to assist people with their transportation needs, to help them stay in their homes and improve quality of life.
NEW HOURS!!!
May 3rd, 2017 9:09 am
Hi Everyone Exciting news we now have new extended hours Monday - Friday we are open from 6 A.M. to 6 P.M. Hope this is helpful! Please give us any feedback on this and any other needs you might have.
Ribbon Cutting Ceremony
March 25th, 2017 12:52 pm
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